Shipping Insurance

Shipping Insurance

$4.95
/
  • Free Shipping in Australia & New Zealand
  • Pay Safely with Creditcard or Paypal
  • 30-Day Money-Back Guarantee
  • Mastercard
  • Visa
  • PayPal
  • American Express
  • Maestro

CLEARANCE SALE: DISCOUNT!

Buy 2, Get 10% Extra Discount

Buy 3, Get 15% Extra Discount

Buy 4, Get 20% Extra Discount

Buy 5, Get 25% Extra Discount

Protect your package from damage, loss or theft during transit.

OUR GUARANTEE
  • Are you not satisfied? In this case, you are refunded! We stand behind our products 100%, which is why we offer a "Money Back Guarantee": 30 days after receiving the product, you have the right to return it.
  • Contact us - We will help you make the right choice. Our customer service is available 24 hours a day, 7 days a week to answer all your questions.
  • Free Shipping -Because we believe it is important to keep your costs as low as possible, we always offer free shipping within Australia & New Zealand.

1. How do I place an order? Placing an order is simple! Browse through our collection, select the items you love, and click "Add to Cart." Once you're ready to complete your purchase, proceed to the checkout page, enter your shipping and payment details, and confirm your order.

2. What payment methods do you accept? We accept a variety of payment methods for your convenience, including major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

3. Can I modify or cancel my order after it's been placed? We strive to process orders quickly. If you need to modify or cancel your order, please contact our customer support team immediately with your order details. Changes may be possible if the order hasn't been shipped yet.

4. How can I track my order? Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package's journey directly from our website.

5. What is your return policy? We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days of receipt for a full refund. Please ensure the item is in its original condition with all tags and packaging intact.

7. How do I contact customer support? We're here to assist you! You can reach our dedicated customer support team via email at info@chapellane.com

8. Can I change my shipping address after placing an order? To ensure timely delivery, please double-check your shipping address before confirming your order. If you need to make changes, contact our support team immediately. Changes may be possible if the order hasn't been shipped yet.

9. How secure is my personal information on your website? We take your privacy and security very seriously. Our website employs industry-standard encryption and security measures to protect your personal information. Your data is handled confidentially and used only for order processing and communication purposes.

Placing an order is simple! Browse through our collection, select the items you love, and click "Add to Cart." Once you're ready to complete your purchase, proceed to the checkout page, enter your shipping and payment details, and confirm your order.

We accept a variety of payment methods for your convenience, including major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

We strive to process orders quickly. If you need to modify or cancel your order, please contact our customer support team immediately with your order details. Changes may be possible if the order hasn't been shipped yet.

Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package's journey directly from our website.

𝐀𝐛𝐨𝐮𝐭 𝐂𝐡𝐚𝐩𝐞𝐥 𝐋𝐚𝐧𝐞 𝐌𝐞𝐥𝐛𝐨𝐮𝐫𝐧𝐞

Welcome to Chapel Lane Melbourne — a brand inspired by love, creativity, and the beauty of everyday moments. This store is my way of celebrating your strength and style. Every piece is carefully chosen with love and care.

Chapel Lane Melbourne is more than just a store — it’s a story, a journey, and I’m so honored to share it with you. Thank you for being part of it.

discover our story

OUR SATISFIED CUSTOMERS

★★★★★

Chapel Lane Melbourne has exceeded my expectations. The product was exactly as described and the quality was outstanding. I couldn’t be happier with my purchase!

Evie M
Melbourne, AUS
★★★★★

The ordering process on Chapel Lane Melbourne was seamless and straightforward. My order arrived much faster than I anticipated. Highly recommended!

Isabella F
Auckland, NZ
★★★★★

I was amazed at how quickly my order from Chapel Lane Melbourne arrived. The product was perfect and exactly what I needed. Excellent service!

Matilda J
Brisbane, AUS
★★★★★

Shopping at Chapel Lane Melbourne was a fantastic experience. The quality of the product was top-notch, and the entire process was smooth and enjoyable. I’ll definitely be back for more!

Shane W
Wellington, NZ
★★★★★

My first order with Chapel Lane Melbourne left me thoroughly impressed. The product quality and delivery speed were outstanding. Looking forward to my next purchase!

Ruby S
Melbourne, AUS